Beware the Scammer Locksmith in unmarked vehicles


Phoney Locksmith Scams

The Federal Trade Commission has issued a Consumer Alert “The Key to Picking a Reputable Locksmith”.  
“If you’ve ever locked yourself out of your car or home, you know what a hassle it can be. Your first thought is to get someone to help you out of your situation. If a family member or friend can’t deliver a spare set of keys, your next call might be to a local locksmith. But before you make that call, consider this: According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, some locksmiths advertising in your local telephone book may not be local at all. They may not have professional training. What’s more, some of them may use intimidating tactics and overcharge you.”   http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt032.shtm 
The Associated Locksmiths of America (ALOA) states: “These companies purposely manipulate phone book and internet listings with multiple false addresses and phone numbers to make it seem like a neighborhood business. In actuality, consumers are calling out-of-state operations that are not locksmith companies. The consumer is quoted a reasonable price over the phone, but when a person posing as a locksmith finishes the job, the consumer is charged a considerable amount more for unnecessary and/or sub-standard work.
 
ALOA has identified a number of incidents where elderly consumers locked out of their homes were being charged $900 to $1700 to replace a $12 lock. These out-of-state operations are set up solely to make money by purposely defrauding the public.  They are not expecting repeat customers.
 
 
What can you do?
  • Research and Know the Locksmith you want to come to your home or business Before locksmith services are needed.
  • Call Family and Friends for recommendations.
  • Keep the Locksmith Phone number in your cell phone and wallet.
  • Be wary if a company answers the phone with a generic phrase. Ask for the legal name of the business. If the person refuses, call another locksmith.
  • Ask for an estimate of charges – be sure to ask if this includes labor, any service/trip charges or additional fees.
  • Ask for references
  • DO NOT SIGN A WORK ORDER PRIOR TO THE WORK BEING COMPLETED. 
The C & E Lock & Safe Inc. is a locally owned and managed company. We have been serving Northwest Arkansas and the surrounding areas for over 35 years. We want your business now and later. We will deal with you honestly and fairly.  Check us out on the “About Us” page.