Locksmith Services in Fayetteville & NWA
Need security upgrades? We’ve got your back — fast, reliable, and local.
For over 44 years, C & E Lock & Safe has been Fayetteville’s trusted source for all things security—from rekeying and repairing locks to installing security cameras, safes, and card‑access systems. We specialize in both residential and commercial services, with a strong focus on property management solutions like master key systems for apartments and schools. As a veteran‑owned company, we stand behind our work with honest pricing and a commitment to your safety. Call today to experience prompt, professional service.
Need locks rekeyed or upgraded? Our residential locksmiths secure Fayetteville homes & rentals with deadbolts, safes & cameras. Call 479‑521‑LOCK.
Secure your business, school or property with master key systems, cameras, safes & access control. Trusted since 1981—call 479‑521‑LOCK.
Upgrade your security with keyless entry, card readers & camera systems. Ideal for schools, offices & property managers. Call 479‑521‑LOCK.
Protect your property or school with professional camera installation. HD/4K systems & remote viewing. Call 479‑521‑LOCK for a free quote.
We open, drill & repair safes of all types. Serving Fayetteville homes, businesses & schools since 1981. Call 479‑521‑LOCK.
Hayden L
1 day ago
Pretty much scammed me on a Toyota key, ordered on a Friday came in Wednesday. Went to get it programmed and they failed to program any functions but the ability to start the car with it in ignition. Push start functions not working, lock unlock not working, and panic button not working.
They couldn’t say if the car or key was at fault just that they would have to get with the manufacturer for a potential warranty. Which I was then told there wouldn’t be a guarantee that the manufacture would honor, which I’m basically taking as I will be left with a key as useless as the one I’m trying to replace. (The buttons have worn completely off the cars original key not allowing it to lock and unlock with the fob hence why their key is useless)
I asked for my money back which I was told there is no refund for special orders and we have to go through the warranty process. I understand this however, I expect my product to work when it comes in, the person to have the knowledge of what’s going on with the product, and the guarantee that I know I will have an issue resolved. There is 0 guarantee and I have become extremely un easy that they will even be able to program on the 2nd attempt. It also didn’t help that the guy helping me didn’t even know how to change the battery in the key. I had to show him!! This really didn’t help with the confidence that they could actually do this. I explained I would rather just take my money to the dealership where I know they can order the new key in a timely manner, program it properly, and if there is any issues inform me of why and how it needs to be corrected. This way I’m not stuck in a loop of waiting for keys to maybe work over the course of who knows how long. I was essentially told I’m entitled to my opinion and that nothing can be done and they will attempt to start the process for warranty.
So the big questions now;
1)How long will this warranty that they can’t even guarantee will take or even come through?
2)If they don’t refund my money the first time and it doesn’t work the 2nd time will they they do the right thing then?
$300 down the drain on “what ifs”
Do yourself a favor don’t save the $100 difference going to them over the dealership. I understand why locksmiths are cut rate now when it comes to automotive keys. I’m amazed such a highly rated business wouldn’t make the exception to save a customer or prevent a negative review.
The situation could have been as simple as “Sorry we weren’t able to get this key to work and we are unsure why. We can go through the warranty process that usually takes X amount of time or provide you a refund.” Sadly it did not and here we are. It is not the customers responsibility to cover the cost of faulty items between you and your vendors. Once again I understand no refunds but no refunds on defective items??? Yeah that’s a joke.
They couldn’t say if the car or key was at fault just that they would have to get with the manufacturer for a potential warranty. Which I was then told there wouldn’t be a guarantee that the manufacture would honor, which I’m basically taking as I will be left with a key as useless as the one I’m trying to replace. (The buttons have worn completely off the cars original key not allowing it to lock and unlock with the fob hence why their key is useless)
I asked for my money back which I was told there is no refund for special orders and we have to go through the warranty process. I understand this however, I expect my product to work when it comes in, the person to have the knowledge of what’s going on with the product, and the guarantee that I know I will have an issue resolved. There is 0 guarantee and I have become extremely un easy that they will even be able to program on the 2nd attempt. It also didn’t help that the guy helping me didn’t even know how to change the battery in the key. I had to show him!! This really didn’t help with the confidence that they could actually do this. I explained I would rather just take my money to the dealership where I know they can order the new key in a timely manner, program it properly, and if there is any issues inform me of why and how it needs to be corrected. This way I’m not stuck in a loop of waiting for keys to maybe work over the course of who knows how long. I was essentially told I’m entitled to my opinion and that nothing can be done and they will attempt to start the process for warranty.
So the big questions now;
1)How long will this warranty that they can’t even guarantee will take or even come through?
2)If they don’t refund my money the first time and it doesn’t work the 2nd time will they they do the right thing then?
$300 down the drain on “what ifs”
Do yourself a favor don’t save the $100 difference going to them over the dealership. I understand why locksmiths are cut rate now when it comes to automotive keys. I’m amazed such a highly rated business wouldn’t make the exception to save a customer or prevent a negative review.
The situation could have been as simple as “Sorry we weren’t able to get this key to work and we are unsure why. We can go through the warranty process that usually takes X amount of time or provide you a refund.” Sadly it did not and here we are. It is not the customers responsibility to cover the cost of faulty items between you and your vendors. Once again I understand no refunds but no refunds on defective items??? Yeah that’s a joke.
Sheila Cole
3 days ago
Excellent job!! Triston was on time, worked quickly and efficiently and did a great job! I highly recommend this company.
Lauren DeClue
4 days ago
Chris was outstanding! He quickly rekeyed all the locks in my house and also helped advise on installing a new deadbolt. He was super kind and efficient. Highly recommend.
Phillip Martin
1 week ago
Roger K
1 week ago
Same day service to rekey 4 house door locks. Colton was on time, polite, and efficient.
Clayton Suttle
2 weeks ago
Professional, efficient and reasonably priced. I’ll definitely call on them again.
Tim K
3 weeks ago
C&E was prompt and on time. And Colten did an excellent job of taking care of all my issues and was super polite and courteous. I would definitely recommend them
Mary Gillihan
3 weeks ago
Chris did a great job. I was impressed with his knowledge and his cool-headedness working on a unique safe and getting it opened.
